Last updated 1 November 2026
Renvee builds AI assistants that reply to messages and book appointments for businesses. This policy explains how we handle your information when you message one of our assistants, including our demonstrations.
Renvee. Our UK company registration is in progress, and its details will appear here once complete. Contact us at hello@renvee.io.
Please do not send sensitive information, such as health or financial details, through the assistant.
Our lawful bases are our legitimate interests in responding to enquiries and running our service, and taking steps you ask for before entering into a contract. We do not sell your information or use it for advertising, and we do not use it to train AI models.
You are chatting with an AI assistant, not a person. It can make mistakes, so please check anything important with us. It does not make decisions with legal or similarly significant effects about you, and you can ask for a person at any time.
We use these providers to run the service:
Some of these providers may process information outside the UK and EEA, including in the United States. Where required, we rely on appropriate safeguards for those transfers. Each provider also applies its own retention rules.
We do not yet delete information automatically. We keep your messages and booking details until they are no longer needed for the purposes above, or until you ask us to delete them.
You can ask us to access, correct or delete your information, restrict or object to its use, or provide a copy. To make a request, email hello@renvee.io with the number or account you used. There is normally no charge.
You can also complain to the UK Information Commissioner's Office at ico.org.uk.
We may update this policy. The latest version will always be on this page, with the date it last changed.